A LETTER FROM OUR
PRESIDENT AND COO
An update on global supply delays and website experience.
To all our hardworking friends of Carhartt.
Your loyalty and commitment to Carhartt continues to inspire us to deliver premium workwear in the industry and the world-class customer service and experiences you’d expect from a brand that’s been doing this for over 130 years.
This past year we’ve experienced unprecedented challenges with global supply chain issues leading to longer delivery times and lower inventories. While we are far from the only company affected, please know that we’re doing everything we can to get you the Carhartt you need as soon as possible.
In addition to the global supply chain challenges, we upgraded Carhartt.com with the expectations of an immersive and seamless shopping experience. Despite every checkout and inaccurate product availability issue we solve, we have yet to fulfill our promise. Please know our teams are working day and night to provide the seamless experience you deserve. If you encounter any difficulties while shopping on Carhartt.com, please don’t hesitate to contact our customer experience team.
Now that fall is on the horizon, it’s time to start thinking about the holidays. And if Carhartt is on your shopping list, we encourage you to get your order in soon for the best possible on-time delivery.
Thank you for your patience and loyalty as we navigate these challenges and work to provide you with the best possible shopping experience on Carhartt.com.
President and COO