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SHIPPING & RETURNS

The ins-and-outs of how to get your gear or send it back

GET IT BY CHRISTMAS

End 2021 on a high note. Start shopping now to get first dibs on the most styles, sizes, and colors of gear that’s been making great gifts since 1889. Then once all the hard work of buying the perfect gifts and gear is out of the way, it’s time to sit back, relax, and enjoy the company of family and friends.

UNITED STATES

GROUND SHIPPING TO USA

Order by midnight EST on 12/3

Order by midnight
EST on 12/3

3-DAY SHIPPING

Order BY noon EST ON 12/3

Order BY noon
EST ON 12/3

MILITARY BASES

Order by midnight EST on 12/3

2-DAY SHIPPING

Order by noon EST on 12/3

Order by noon
EST on 12/3

NEXT-DAY SHIPPING

Order by noon EST on 12/3

Order by noon
EST on 12/3

CANADA

Order by midnight EST on 12/3

MILITARY BASES

Order by midnight EST on 12/3

CANADA

Order by midnight EST on 12/3

Carhartt offers a variety of shipping options so your order arrives when you need it. Shipping and handling charges depend on the destination of your order. Please refer to the correct tab to determine shipping costs. The posted delivery times are estimates but will help you identify the shipping option that is right for you.

shipping and handling fees

Please note that we process orders very quickly, this means that once an order is placed we are unable to modify your shipping method. We apologize for any inconvenience, and we hope that our faster processing times work to your advantage.

 

RETURNING CARHARTT.COM ORDERS

Thank you for your order! Carhartt has been outworking them all since 1889, and we pride ourselves on the quality of our hardworking clothing. We hope you’re happy with your order. If you are not satisfied for any reason, we will be happy to accept a return. To begin your return, find the order number that appears on both the order confirmation email and the shipping invoice that arrived with your gear.

We only accept returns from orders placed on Carhartt.com. All refunds will be credited in the method of payment you used on the original purchase. Original shipping costs, if any, are unfortunately non-refundable.

Please contact us if a product is defective, damaged, or different from what you ordered at 1-800-833-3118.

How to make a return:

 
STEP 1: Begin by entering your order number and email address.
 
STEP 2: Select the items and reason for the return.
 
STEP 3: Include the Carhartt Return Copy in your return package so we can process the return.
 
STEP 4: Attach the Return Address Label found below the Carhartt Return Copy to your package.

If you do not have the original packing slip, please include a note inside the return package with the following information: reason for returning item(s), order number, purchaser’s name, address, and telephone number. Your order number can be found in your confirmation/shipment email, through Order History in ‘My Account’ on Carhartt.com, or by calling Carhartt Customer Service at 1-800-833-3118. To find the UPS location nearest to you, please go to: www.ups.com/dropoff. Still have questions about Carhartt.com returns? Email Just_Ask_Us@Carhartt.com. or give us a call at 1-800-833-3118.

 

ORDER CANCELLATION POLICY

We want you to get your order as soon as possible, so we begin processing it immediately after you place it. Once your order has been submitted, we are unable to cancel or make changes to the order. Please review your order very carefully prior to clicking the ‘Place Order’ button on checkout page.If you have questions about your order, please contact us.