The ins-and-outs of how to get your gear or send it back
Carhartt offers a variety of shipping options so your order arrives when you need it. Shipping and handling charges depend on the destination of your order. Please refer to the correct tab to determine shipping costs. The posted delivery times are estimates but will help you identify the shipping option that is right for you.
shipping and handling fees
Please note that we process orders very quickly, this means that once an order is placed we are unable to modify your shipping method. We apologize for any inconvenience, and we hope that our faster processing times work to your advantage.
If you do not have the original packing slip, please include a note inside the return package with the following information: reason for returning item(s), order number, purchaser’s name, address, and telephone number. Your order number can be found in your confirmation/shipment email, through Order History in ‘My Account’ on Carhartt.com, or by calling Carhartt Customer Service at 1-800-833-3118. To find the UPS location nearest to you, please go to: www.ups.com/dropoff. Still have questions about Carhartt.com returns? Email Just_Ask_Us@Carhartt.com. or give us a call at 1-800-833-3118.
ORDER CANCELLATION POLICY
We want you to get your order as soon as possible, so we begin processing it immediately after you place it. Once your order has been submitted, we are unable to cancel or make changes to the order. Please review your order very carefully prior to clicking the ‘Place Order’ button on checkout page.If you have questions about your order, please contact us.