Follow the instructions on the return form to return products:
1. Fill out the Carhartt return form, included with your package.
2. Fill out the number of items you want to return and the reason code (see below) for each line.
3. Include the Carhartt return form in your return package so we can process the return.
4. Place the return address label on top of the original shipping label.
Returns from The United Kingdom, Germany and The Netherlands are free, Carhartt will pay for the return shipment. For all other countries customers are responsible for the return shipping charges.
Note:We suggest shipping the package with a carrier that can provide tracking and insurance, as Carhartt is unable to provide credit for packages lost during shipment if proof of delivery is unavailable.
Return Codes (Please select applicable code)
01 Too large
02 Too small
03 Does not meet expectations
04 Ordered multiple sizes/colours
05 Material or colour differs from display
06 Article is defective/damaged
07 Delivered too late
08 Wrong item delivered
09 Other reason
If you do not have the original packing slip, please include a note inside the return package with the following information: reason for returning item(s), order number, purchaser's name, address, and telephone number. Your order number can be found in your confirmation/shipment email, through Order History in 'My Account' on Carhartt.com, or by calling Carhartt Customer Service at 01223 790199.
Still have questions about Carhartt.com returns? Email firstname.lastname@example.org or give us a call at 01223 790199, Monday - Friday 9:00 - 18:00 GMT.
Mail Returns to:
7575 BC Oldenzaal