Shipping & Returns

Carhartt offers a variety of shipping options so your order arrives when you need it. Shipping and handling charges depend on the destination and the value of your order. Please refer to the correct tab to determine shipping costs. The posted delivery times are estimates but will help you identify the shipping option that is right for you.

Please note that we process orders very quickly, this means that once an order is placed we are unable to modify your shipping method. We apologize for any inconvenience, and we hope that our faster processing times work to your advantage.

Standard Delivery

Express Delivery

Returns

If you are not happy with your Carhartt purchase for any reason, we will be happy to accept a return. We do not accept exchanges at this time. You may return your purchase within 30 days of your original order. Items being returned must be in their original condition, not worn and with the tags. Returns are free from The United Kingdom, Germany, The Netherlands, France, Italy and Spain.

Include the Carhartt return form in your package to make sure we can process your return. We only accept returns from purchases made on carhartt.com in Europe. It can take up to 14 business days before your return has been processed. When your return has been processed you will receive an email from us. Original shipping costs will be refunded if you return the complete order.

Follow the instructions on the return form to return products:

1. Fill out the Carhartt return form, included with your package.

2. Fill out the number of items you want to return and the reason code (see below) for each line.

3. Include the Carhartt return form in your return package so we can process the return.

4. Place the return address label on top of the original shipping label.

Returns from The United Kingdom, Germany, The Netherlands, France, Italy and Spain are free, Carhartt will pay for the return shipment.

Note:We suggest shipping the package with a carrier that can provide tracking and insurance, as Carhartt is unable to provide credit for packages lost during shipment if proof of delivery is unavailable.

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Return Codes (Please select applicable code)

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01   Too large
02   Too small
03   Does not meet expectations

04   Ordered multiple sizes/colours
05   Material or colour differs from display
06   Article is defective/damaged

07   Delivered too late
08   Wrong item delivered
09   Other reason

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If you do not have the original packing slip, please include a note inside the return package with the following information: reason for returning item(s), order number, purchaser's name, address, and telephone number. Your order number can be found in your confirmation/shipment email, through Order History in 'My Account' on Carhartt.com, or by calling Carhartt Customer Service at 01223 790199.

Still have questions about Carhartt.com returns? Email customercare@carhartt.com or give us a call at 01223 790199, Monday - Friday 9:00 - 18:00 GMT.

Mail Returns to:
Carhartt Returns
Schelmaatstraat 1
7575 BC Oldenzaal
The Netherlands