Shipping & Returns
Shipping
Carhartt offers a variety of shipping options so your order arrives when you
need it. Shipping and handling charges depend on the destination and the
value of your order. Please refer to the correct tab to determine shipping
costs. The posted delivery times are estimates but will help you identify
the shipping option that is right for you.
Please note that we process orders very quickly, this means that once an
order is placed we are unable to modify your shipping method. We apologize
for any inconvenience, and we hope that our faster processing times work to
your advantage.
When an order has been made after 1:00 pm on a Friday,
the process of this order will start on the following Monday
| Shipping & Handling Charge - Standard Delivery (business-days: Mon-Fri) | ||||
| Country | Shipping charges | Indicative delivery time* | Free delivery from | |
| Austria | € 5 | 2-4 business days | € 100 | |
| Belgium | € 5 | 1-3 business days | € 100 | |
| Bulgaria | € 5 | 6-9 business days | € 100 | |
| Croatia | € 5 | 3-6 business days | € 100 | |
| Czech Republic | € 5 | 2-5 business days | € 100 | |
| Denmark | € 5 | 3-5 business days | € 100 | |
| Estonia | € 5 | 5-7 business days | € 100 | |
| Finland | € 5 | 5-8 business days | € 100 | |
| France | € 3.50 | 2-4 business days | € 100 | |
| Germany | € 3.50 | 2-4 business days | € 80 | |
| Greece | € 5 | 4-9 business days | € 100 | |
| Hungary | € 5 | 4-6 business days | € 100 | |
| Ireland | € 5 | 4-8 business days | € 100 | |
| Italy | € 3.50 | 4-8 business days | € 100 | |
| Latvia | € 5 | 5-7 business days | € 100 | |
| Lithuania | € 5 | 4-6 business days | € 100 | |
| Luxembourg | € 5 | 2-5 business days | € 100 | |
| Netherlands | € 3.50 | 1-2 business days | € 100 | |
| Poland | € 5 | 3-6 business days | € 100 | |
| Romania | € 5 | 4-7 business days | € 100 | |
| Slovakia | € 5 | 3-5 business days | € 100 | |
| Slovenia | € 5 | 3-5 business days | € 100 | |
| Spain | € 3.50 | 3-5 business days | € 100 | |
| Portugal | € 5 | 4-7 business days | € 100 | |
| Sweden | € 5 | 3-6 business days | € 100 | |
| United Kingdom | £ 3.50 | 3-7 business days | £ 100 | |
|
*Add 1 business day for orders placed after 13:00 (business-days: Mon-Fri) |
||||
At this moment we do not ship to the following destinations:
- overseas territories of France
- overseas territories of the United Kingdom
- Isle of Man
- Channel Islands
- Monaco
- Canary Islands
- Balearic Islands
- Ceuta
- Melille
Returns
If you are not happy with your Carhartt purchase for any reason, we will be
happy to accept a return. We do not accept exchanges at this time. You may
return your purchase within 60 days of your original order. Items being
returned must be in their original condition, not worn and with the tags.
Include the Carhartt return form in your package to make sure we can process your return. We only accept returns from purchases made on carhartt.com in Europe. It can take up to 21 business days before your return has been processed.
Returns can take longer due to the Covid-19 situation and the custom clearance procedure.
Follow the instructions on the return form to return products:
1. Fill out the Carhartt return form, included with your package.
2. Fill out the number of items you want to return and the reason code (see below) for each line.
3. Include the Carhartt return form in your return package so we can process the return.
4. Place the return address label on top of the original shipping label.
00 No specific reason
01 Too large
02 Too small
03 Does not meet expectations
04 Ordered multiple sizes/colours
05 Material or colour differs from
display
06 Article is defective/damaged
07 Delivered too late
08 Wrong item delivered
09 Other reason
If you have lost the return label or it was missing in your package, please email customer service to request a new return label. Please do not send a package back without a return label as we might not be able to process the return.
Still have questions about Carhartt.com returns? Email customercare@carhartt.com or give us a call at 01223 790199, Monday - Friday 9:00 - 18:00 GMT.
Mail Returns to: (UK ONLY)
Bleckmann Logistics UK ltc.
Unit 11D Broadmoor Road
Swindon
SN3 4WB United Kingdom
We are closed on the following national holidays:
New Year’s Day (substitute day), Good Friday, Easter Monday, Early May Bank
Holiday, Spring Bank Holiday, Platinum Jubilee bank holiday, Summer Bank
Holiday, Boxing Day, Christmas Day (substitute day)