Customer Service

Contact Us

Our dedicated customer service experts are standing by ready to help with your questions and comments. They are trained to answer your questions in a thorough and timely manner. If you need to cancel an order, please contact us at 1-800-833-3118. Thank you for taking the time to contact us.

Carhartt, Inc.
5750 Mercury Drive
Dearborn, MI 48126

Customer Service Information
General Information: 1-800-833-3118

Hours of Operation:
Monday - Friday, 8:00 a.m - 9:00 p.m EST; Saturday, 9:00 a.m - 5:00 p.m

Frequently Asked Questions

Our website may contain the information you are looking for. Check out our list of Frequently Asked Questions.

Request A Catalog

If you would like a catalog of our current products, please use the above link. You will receive your catalog within 2- 4 weeks.

Customer Care

Learn more about shipping and handling, returns, payment options, shopping information, site security and warranty information.