Customer Service

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Our dedicated customer service experts are standing by ready to help with your questions and comments. They are trained to answer your questions in a thorough and timely manner. We are passionate about our brand and want to assist you in any way we can. Thank you for taking the time to contact us.

Carhartt, Inc.
5750 Mercury Drive
Dearborn, MI 48126

Customer Service Information
General Information: 1-800-833-3118

Hours of Operation:
Monday, Wednesday, Thursday, and Friday 8:00 AM to 7:00 PM ET, Tuesday 9:00 AM to 7:00 PM, and Saturday 9:00 AM to 5:00 PM.

Frequently Asked Questions

Our website may contain the information you are looking for. Check out our Customer Service blog or our list of Frequently Asked Questions.

Request A Catalog

If you would like a catalog of our current products, please use the above link. You will receive your catalog within 2- 4 weeks.

Customer Care

Learn more about shipping and handling, returns, payment options, shopping information, site security and warranty information.