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Frequently Asked Questions

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Can I order direct from Carhartt? How do you handle exchanges? How do I know which size to purchase? What belt size should I order? How does Carhartt measure chest size? How do chest measurements translate to the size of a garment? Are you able to ship to an APO address? Do your pants have different fits? How do I launder my Carhartt garment? What is your warranty/repair policy? Does Carhartt carry a Kids' line? Who is Carhartt Flame-Resistant clothing designed for and what standards does it meet? Does Carhartt make footwear? Does Carhartt do embroidery? How do I become sponsored by Carhartt? Is my Carhartt garment waterproof? Do I need to retreat my Carhartt garment? How do I contact Carhartt Europe?

Can I order direct from Carhartt? Yes. You can buy Carhartt products direct from our Carhartt Online Store. Please visit your local retailer or any of the retailers listed in our Online Retailer listing to purchase Carhartt products.  Back To Top

How do you handle exchanges? Unfortunately, we cannot process exchanges at this time, although we are looking into it. Customers can return and re-order merchandise that needs to be exchanged.  Back To Top

How do I know which size to purchase? What belt size should I order? It's easy to find the right fit by viewing our size charts: Men's, Women's, Kid's. Men should order a size up and women should order the size (XS-XL) that corresponds with their pants size.  Back To Top

How does Carhartt measure chest size? How do chest measurements translate to the size of a garment? To determine chest size, measure the circumference around the chest underneath the arms. To translate chest measurements to the size of a garment, please see our size charts: Men's, Women's  Back To Top

Are you able to ship to an APO address? We are not currently able to ship to APO addresses, although we may in the future.  Back To Top

Do your pants have different fits? We offer traditional, relaxed, loose and dungaree fit in our pants. View fit guide: Men's, Women's.  Back To Top

How do I launder my Carhartt garment? To maintain the thermal protective properties of Carhartt flame-resistant unlined clothing, please follow these laundering instructions. Machine wash warm at temperature not to exceed 160°F (70°C). Do not use chlorine bleach, hydrogen peroxide bleach, softeners or starch. Tumble dry low, remove promptly. Iron with low heat. Dry cleanable. To maintain the thermal protective properties of Carhartt flame-resistant lined clothing, please follow these laundering instructions. Machine wash warm at temperature not to exceed 140°F (60°C). Do not use chlorine bleach, hydrogen peroxide bleach, softeners or starch. Tumble dry low, remove promptly. Iron with low heat. Dry cleanable. To maintain the thermal protective properties of Carhartt flame-resistant denim clothing, please follow these laundering instructions. Machine wash warm at temperature not to exceed 160°F (70°C). Do not use chlorine bleach, hydrogen peroxide bleach, softeners or starch. Tumble dry low, remove promptly. Iron with low heat. Dry cleanable. To maintain the thermal protective properties of Carhartt flame-resistant twill clothing, please follow these laundering instructions. Machine wash warm at temperature not to exceed 160°F (70°C). Do not use chlorine bleach, hydrogen peroxide bleach, softeners or starch. Tumble dry low, remove promptly. Iron with low heat. Dry cleanable. To maintain the thermal protective properties of Carhartt flame-resistant chambray clothing, please follow these laundering instructions. Machine wash warm at temperature not to exceed 160°F (70°C). Do not use chlorine bleach, hydrogen peroxide bleach, softeners or starch. Tumble dry low, remove promptly. Iron with low heat. Dry cleanable. General Laundering Instructions Please refer to your care label on the inside of the garment. If the care label has been removed use the instructions below: T-shirts Jackets/Coats canvas shorts and pants Duck shorts and pants Shirt jac Woven shirts Thermal underwear Bib overalls Wash warm, do not bleach and tumble dry medium. Remove promptly. Jeans, Shorts and Sweats Wash cold, do not bleach and tumble dry medium. Remove promptly. Coveralls Wash cold, do not bleach and tumble dry with no heat or hang to drip dry. Remove promptly. Caps Hand wash cold, do not bleach.  Back To Top

What is your warranty/repair policy? Our goal is to ensure your satisfaction with each purchase. Carhartt will cover premature failure of any of our products caused by a defect in the original materials or workmanship. Carhartt reserves the right to repair or replace any damaged merchandise at its option and expense. Any product that is no longer in production and cannot be repaired will be replaced with a comparable Carhartt product.  Back To Top

Does Carhartt carry a Kids' line? Yes. Our kids' line includes hats, t-shirts, overalls, dungarees and jackets. View the entire Kids' line.  Back To Top

Who is Carhartt Flame-Resistant clothing designed for and what standards does it meet? Carhartt Flame-Resistant clothing is designed for electricians and workers in the utility, oil, gas and petrochemical fields who are at risk of being exposed to electric arcs and flash fires, which could cause severe or fatal burn injuries. Our flame-resistant clothing meets the following standards: ASTM F1506, NFPA-70E and OSHA 29 CFR 1910.269.  Back To Top

Does Carhartt make footwear? Yes. Carhartt does manufacture a line of high quality footwear. View the entire Footwear line.  Back To Top

Does Carhartt do embroidery? No, we do not provide any type of embroidery or screen printing on our products. If you would like, you can email Customer Service and we will be happy to provide you with a list of Carhartt customers that do provide this service. The best way to personalize your PVC garment is to silk screen your design, using special quick drying inks called One Stop or One Step. Because PVC melts when heated, a dryer cannot be used in the silk screening process. Be sure to let your garment air dry. Please note, the silk screen may eventually wear away due to the nature of PVC. There is no good permanent way to embellish the garment.  Back To Top

How do I become sponsored by Carhartt? Carhartt is happy to review all sponsorship requests. Partnerships are on a national level and are determined by our marketing objectives for the year. If you are interested in submitting a request, please mail your proposals to the address below: Carhartt, Inc. - Sponsorships 5750 Mercury Dr. PO Box 600 Dearborn, MI 48126  Back To Top

Is my Carhartt garment waterproof? Do I need to retreat my Carhartt garment? Many of our garments are water repellant. Carhartt traditional garments are produced from the duck fabric and are treated to provide water repellency. However, after one to three washings, the fabric must be retreated. There are a number of products on the market you can use to do this. They can be purchased at a local grocery or hardware store. Follow the instructions on the bottle when applying. We recommend that you retreat your coat/jacket with a water repellent product.  Back To Top

How do I contact Carhartt Europe? Please visit http://www.carhartt-europe.com.  Back To Top