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 Free US Ground Shipping on Orders $99+

 Free US Ground Shipping on Orders $99+

Shipping & Returns Policy

Carhartt offers a variety of shipping options so your order arrives when you need it. Shipping and handling charges depend on the destination and the value of your order. Please refer to the correct tab to determine shipping costs. The posted delivery times are estimates but will help you identify the shipping option that is right for you.

Please note that we process orders very quickly, this means that once an order is placed we are unable to modify your shipping method. We apologize for any inconvenience, and we hope that our faster processing times work to your advantage.

USA
HI & AK
Canada
PO/APO/FPO
USA
HI & AK
Canada
PO/APO/FPO

Shipping & Handling Charge (Cont 48)
Order ValueGround
2-7 Business days*
3rd Day
3 Business days*
2nd Day
2 Business days*
Next Day
1 Business day*
Up to $25.00$ 6.25$ 8.00$ 11.00$ 20.00
$25.01 to $100.00$ 7.25$ 10.00$ 14.00$ 25.00
$100.01 to $200.00$ 8.25$ 12.00$ 17.00$ 30.00
$200.01 & Over$ 9.25$ 14.00$ 20.00$ 40.00
*Add 1-2 business days for processing

Shipping & Handling Charge (HI & AK)
Order ValueGround
2-7 Business days*
3rd Day
3 Business days*
2nd Day
2 Business days*
Next Day
1 Business day*
Up to $25.00N/AN/A$ 22.00$ 31.00
$25.01 to $100.00N/AN/A$ 25.00$ 36.00
$100.01 to $200.00N/AN/A$ 28.00$ 41.00
$200.01 & OverN/AN/A$ 34.00$ 51.00
*Add 1-2 business days for processing

Shipping & Handling Charge (Canada)
Order ValueStandard
5-14 Business days*
Up to $25.00$ 16.00
$25.01 to $100.00$ 23.00
$100.01 to $200.00$ 30.00
$200.01 & Over$ 44.00
*Add 1-2 business days for processing
Shipping and Handling fees for Canada include all brokerage and duty fees

Shipping & Handling Charge (PO/APO/FPO)
Order ValueStandard
5-7 Business days*
All Orders$ 7.95
*Add 1-2 business days for processing

Returns

If you are not happy with your Carhartt purchase for any reason, we will be happy to accept a return. We do not accept exchanges at this time. You may return your purchase within 60 days of your original order. Items being returned must be in their original condition with the tags. Customers are responsible for all return shipping charges.

Include the Carhartt Return Copy in your package to help us process your return. We only accept returns from purchases made on Carhartt.com. After processing, please allow 5-7 business days for a credit to appear on your account. Original shipping costs are non-refundable.

Items purchased on Carhartt.com may be returned to a Carhartt Company Store. Simply bring your items in to one of our locations and our customer service team will ship your return back to our warehouse free of charge. Please visit our Carhartt Company Stores page to locate a Carhartt Company Store near you.


Follow these steps using the UPS Ground Shipping Document:

1. Fill out the Carhartt Return Copy found in the middle section of your packing slip.

2. Circle the item(s) you are returning and enter a reason code (see below) in the column on the left.

3. Include the Carhartt Return Copy in your return package so we can process the return.

4. Attach the Return Address Labl found below the Carhartt Return Copy to our package.

We suggest shipping the package with a carrier that can provide tracking and insurance, as Carhartt is unable to provide credit for packages lost during shipment if proof of delivery is unavailable
Note:The Return Address Label is not pre-paid.



Return Codes(Please select applicable code)

01   Changed mind
02   Did not like styling
03   Did not like fabric
04   Did not like color

05   Quality does not equal price
06   Too small
07   Too large
08   Ordered wrong size

09   Not as described
10   Not as pictured
11   Shipping damage
12   Wrong item shipped

13   Arrived too late
14   Defective
15   Other


If you do not have the original packing slip, please include a note inside the return package with the following information: reason for returning item(s), order number, purchaser's name, address, and telephone number. Your order number can be found in your confirmation/shipment email, through Order History in 'My Account' on Carhartt.com, or by calling Carhartt Customer Service at 1-800-833-3118.

To find the UPS location nearest to you, please go to: www.ups.com/dropoff

Still have questions about Carhartt.com returns? Email Just_ask_us@carhartt.com or give us a call at 1-800-833-3118.

Mail Returns to:
Carhartt, Inc
380 Estill Baker Rd.
Hanson, KY USA 42413

1. Fill out the Carhartt Return Copy found in the middle section of your packing slip. Circle the item(s) that you're returning and enter a reason code (see codes below) in the designated column. Place the Carhartt Return Copy in your return package. If you do not have your original packing slip, include a note letting us know why you're returning the product. Please include the order number, purchaser name, address, and telephone number. The order number can be found in your confirmation/shipment e-mail or through Order Status in 'My Carhartt on Carhartt.com.

Return Codes(Please select applicable code)

01   Changed mind
02   Did not like styling
03   Did not like fabric
04   Did not like color

05   Quality does not equal price
06   Too small
07   Too large
08   Ordered wrong size

09   Not as described
10   Not as pictured
11   Shipping damage
12   Wrong item shipped

13   Arrived too late
14   Defective
15   Other



2. Complete the Commercial Invoice.

    a. Fill in today's date in the date field.
    b. Fill in the items you are returning in the item column.**
    c. Fill in the item description in the description of item column.**
    d. Fill in the quantity being returned in the quantity column.
    e. Fill in the unit price of the item in the price column.**
    f. Multiply the return quantity by the price to calculate the total being returned. Enter the value in the total field.
    g. Fill in the 'Made in' country in the origin field. The information can be found on the tag inside the item.
    h. Add all values in the quantity column to calculate the total items being returned. Enter this value on the line marked Total of Item in the quantity column.
    i. Add all values in the Total column to calculate the total price of items being returned. Enter this value on the line marked Grand Total in the total column.
    j. Place the Commercial invoice in the clear pouch and affix it to the package.
**The item number, description, and price can be found on your packing slip, in your shipment e-mail, or through Order Status in 'My Carhartt' on Carhartt.com

3. Affix the mailing label found in your package. Make sure you place the label over the original shipping label on your package. Fill in the Shipper section of the return label. Enter your name, address, and telephone number. Carhartt cannot provide credit for packages lost during return shipment if proof of delivery is unavailable. Purolator will bill you for the cost to return the shipment

4. Bring your package to the nearest Purolator facility. Locate a Purolator service location near you.

5. If you choose not use the enclosed return label, mail your return to:
Carhartt, Inc.
Attn: Customer Returns
380 Estill Baker Rd.
Hanson, KY USA 42413

For your protection be sure to ship the package with a carrier that can provide tracking and insurance. Carhartt cannot provide credit for packages lost during return shipment if proof of delivery is unavailable.

IMPORTANT NOTES:

- To process the return through the border a Commercial Invoice must be completed for the return.
- We cannot accept C.O.D. deliveries.
- All refunds will be credited in the payment form used for the original purchase.

Order Cancellation Policy

We want you to get your order as soon as possible, so we begin processing it immediately after you place it. Once your order has been submitted, we are unable to cancel or make changes to the order. Please review your order very carefully prior to clicking the 'Place Order' button on checkout page.

If you have questions about your order, please contact us.